Dimpleart - Won't return email requests
I purchased some artwork from Dimple Art and sometime later emailed them to ask how I can get a HIGH res version of my pic as the original did not stand up to enlargement. I emailed them 5 times... Nothing!! I suggest NOT doing business with them. BTW they are located in Thailand. Their 24-hour response claim is BS.
I contacted Dimple Art to see if I placed an order that day if I would receive it by June 11th. I received a response assuring me that I would. When I did not receive anything by June 10th, I e-mailed the company back asking for a status update. In turn I received...Read more
Customer service is awful and I never received what I paid for from this company. They gave me a half completed caricature and after I asked for it to be revised I never heard back from the. I recommend everyone file econsumer.gov complaint. Here is dimplart company...Read more
As per the other reviews, Dimpleart are very quick to reply initially and take your money from your card but then they don't meet their deadlines that they promise and when you contact them once they've taken your money.... no reply at all. Three times now...Read more
I ordered a caricature from Dimple Art as a XMAS git. Their website states they guarantee it within 7-10 days or 1-2 weeks during the holiday season. They also state they respond to emails within 24 hr. What a bunch of lies!!! I emailed them over 12 times and NEVER...Read more
I placed an order a week ago and haven't heard anything back from them. I need the picture for a farewell present for my Brigade commander and they have yet to respond to my numerous inquiries. They have put me in a bind with time by affirming the art work would be...Read more
I ordered from DimpleArt twice now. Why I don't know! First order, I sent numerous emails never got a response. I had sent emails b/c I needed to change the name that was going to be on the artwork. Second order, needed it within a specific amount of time, which their...Read more
I purchased a caricature from Dimpleart.com out of thailand. Their artwork was top notch and the price was excellent. i needed the caricature for my new company logo. I ordered a caricature and paid for Medium Exaggeration. The website claims, 100% satisfaction...Read more
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